Privacy Policy
This Privacy Policy explains how CloudGenesis collects, uses, protects, and handles information shared through this website and our inquiry channels.
CloudGenesis respects the privacy of visitors, prospective clients, healthcare professionals, and businesses that contact us through this website. This policy describes the information we may collect, why we use it, and the choices available to you.
Information We Collect
When you browse this website or submit an inquiry, we may collect information such as your name, email address, phone number, subject, message, company or practice details you choose to share, and basic technical information such as browser type, approximate request metadata, and security verification signals.
We do not ask visitors to share patient records, medical histories, or sensitive patient information through the public contact form.
How We Use Information
We use submitted information to respond to inquiries, understand project requirements, provide consultation or service details, improve our website experience, protect the website from misuse, and maintain reliable communication with prospective clients.
If you contact CloudGenesis about a project, we may use your details to follow up about the requested service, pricing discussion, timeline, or implementation approach.
Cookies and Similar Storage
This website currently uses browser storage to remember choices such as privacy policy acceptance and whether the intro video has already been shown. This helps keep the website usable without repeatedly showing the same notices or prompts.
CloudGenesis does not directly set tracking cookies in the website code. Some third-party services used for security checks, embedded media, hosting, or future analytics may use cookies or similar technologies according to their own policies.
Analytics or performance tools may be enabled only when configured for the website. When used, they are intended to help us understand general website usage and improve content, layout, and performance.
Contact Forms and Communications
Information submitted through the contact form may be processed by trusted service providers used for email delivery, security checks, hosting, or notifications. These providers only receive information needed to perform their role.
CloudGenesis may also receive inquiry notifications through internal communication channels so we can respond quickly. We do not sell contact form submissions or inquiry details.
Data Protection
We use reasonable technical and organizational safeguards to protect information against unauthorized access, misuse, loss, or disclosure. No website or transmission method can be guaranteed completely secure, but we aim to handle information with care and limit access to what is necessary.
Third-Party Services
This website may rely on third-party services for hosting, email delivery, bot protection, analytics, embedded media, or communication workflows. Those services may process limited technical or submitted information according to their own policies and agreements.
External links from this website may lead to websites not controlled by CloudGenesis. We are not responsible for the privacy practices of those external websites.
Data Retention
We retain inquiry information only as long as reasonably needed to respond to requests, manage business communication, support project discussions, meet legal obligations, resolve disputes, and maintain operational records.
Your Choices
You may choose not to submit personal information through the contact form. You may also request that we review, correct, or delete information you previously shared, subject to reasonable identity verification and applicable legal or business record requirements.
Browser settings may allow you to clear cookies or stored preferences, including the privacy notice acceptance stored on your device.
Updates to This Policy
CloudGenesis may update this Privacy Policy from time to time to reflect website, service, legal, or operational changes. The latest version posted on this page applies to your use of the website.
Contact
For privacy-related questions, requests, or concerns, contact CloudGenesis through the Contact Us page or by emailing us at contactus@cloudgenesis.in.